Scan FAQs
Your smartphone must have atleast 4 GB RAM, 8 MP Camera, latest version of Android/iOS and latest updates of Browser, Instagram, Facebook and Snapchat installed
We support the following payment options-
  1. Credit Card
  2. Debit Card
  3. UPI
We are sorry you had to look to cancel your order. However, orders once placed cannot be cancelled through the website at the moment, please reach out to us via whatsapp or email to get your order cancelled.
Please tap on “Track your Order” section in the footer and add your Order Id to check your order status.

For users who login with email/Google/Facebook, enter your mobile number, then choose your method of login under “Already have an account?”. Once you have entered the details, you will be logged in to your account. Next time onwards, you can use your mobile and the mail provided for easy login.

You can create your account by entering and verifying your mobile number. Click on “Create New Account” after that and fill up the form to create your account.

Providing an email is not mandatory to create an account. However, we still recommend adding your email to your account as it will allow you to easily reset your password if you need to.

You can log in to your account and change it from your Profile > Edit Profile.

Account recovery is the process of getting access to your account in case you have changed or lost your mobile number and did not change the mobile number on your account before you lost that number. Your account can be recovered through the link sent on your email.

All orders placed on are dispatched through our own courier service or through other courier partners.

Yes, You can modify the shipping address of your order before we have processed (packed) it, by updating it under the ‘change address’ option which is available under ‘My order’ section of the Website.

Please tap on “My Orders” section under the main menu of Website to check your order status.

You can find out if AWWW delivers to your PIN Code using the courier serviceability tool available on the product page. Please tap on “Check Delivery options” and enter your area PIN code in the respective field to get the required information.

No. At this point, AWWW delivers products only within India.

All orders placed are dispatched through the courier partner.

No, You cannot modify the shipping address of your order after the order is placed.

Please tap on “Track your Order” section in the footer and add your Order Id to check your order status.

No. At this point, AWWW delivers products only within India.

You can create a Return in three simple steps-
  1. Tap on MyOrders
  2. Choose the item to be returned
  3. Enter details requested and create a return request

Our returns and exchange policy gives you an option to return or exchange items purchased for any reason within the specified return/exchange period (check product details page for the same). We only ask that you don’t use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measures to preserve its condition.

This may have happened if the item you returned is used, damaged or original tags are missing. In the event that the return request is declined, the user shall not be eligible for a refund.

If you are returning multiple products from a single order then, you will receive a separate Return ID via email for each item.

After the refund has been initiated as per the Returns Policy, the refund amount is expected to reflect in the customer account as per the following timelines:

-NEFT – 1 to 3 business days post refund initiation

-AWWW Credit – Instant

-Online Refund – 7 to 10 days post refund initiation, depending on your bank partner.